Terms of use
Terms and Conditions
General Terms and Conditions for Rendelogy Visual Products and Services
These general terms and conditions (the “Terms”) govern all orders for digital visualization products and services placed by you (the “Client”) with Rendelogy., registered at Kamesznica ul. Górna 734a, 34-383 Kamesznica, Poland
1. Definitions
Project: Delivery of the agreed Products within the specified timeline.
Order: A legal agreement that outlines the schedule, products, and fees.
Order Form: The standardized form used by Rendelogy (as outlined below).
Product: The final deliverable of a project, including digital images, animations, or interactive visual tools. Assets and Work Files used in the development process are not part of the Product.
Asset: Any digital materials (e.g., models, textures, music, stock images, or videos) used by Rendelogy to create the final Product.
Work Files: Materials created during the visualization process, such as enhanced models or Photoshop files, but not the final Product.
Schedule: The agreed start and delivery dates, as well as any other project milestones.
Confidential Information: Any information marked or declared as confidential, or subject to specific non-disclosure agreements (NDAs).
Starting Package: The materials required by Rendelogy to initiate a Project.
2. Rendelogy’s General Service
Rendelogy will deliver the ordered Products according to the agreed scope and timeline, as specified in the Order.
The Ordering Process:
The Client sends a request for proposal (RFP) via email.
Rendelogy’s Key Account Manager clarifies the scope and provides a Proposal. The Proposal’s validity and delivery timeline will be communicated.
Once the Proposal is confirmed by the Client via written approval, this also constitutes acceptance of these Terms.
The Order, reflecting the agreed terms, is shared with the Client by the Project start date.
These Terms prevail unless otherwise agreed upon in specific Order Forms.
3. Changes to Scope, Schedule, or Cancellation
Changes to the scope, schedule, workflow, or additional rounds of comments after delivery may incur additional fees and require a revised development schedule. The Client must notify Rendelogy of any changes as soon as possible. Rendelogy will inform the Client of the available options and related fees before proceeding, seeking written approval.
If the Client does not provide feedback by the specified deadline, Rendelogy may proceed with the most appropriate option for both parties.
In case of project delays or changes:
If the Client requests a hold or postponement, Rendelogy will resume once confirmed, with a revised schedule and fees.
Additional hours may be required to accommodate a longer timeline, with new milestones and fees.
Scope changes (e.g., model/design changes, camera adjustments) may also result in additional fees and schedule changes.
If the Client cancels, postpones, or reschedules the Project less than three (3) days before the start date, or after confirming the Order, Rendelogy will invoice for the completed portion of work and may charge a cancellation fee of 15% of the total order amount.
For animation projects, any extra rendering costs due to scope changes will be borne by the Client.
4. Project Completion
The Project is considered complete when the final deliverables are submitted. The Client has 3 working days to report any issues or required changes. If no feedback is provided, the project is considered fulfilled, and the final invoice will be issued.
5. Standard Product Delivery Format
Products are delivered digitally via Rendelogy’s Google Drive, unless otherwise specified. File formats include:
Still Image: JPG (5120×2880 resolution)
Animation: MP4 (1920×1080 resolution)
VR: As agreed upon
Raw or editable files (e.g., PSD files) are not included in the deliverables. Additional renders (e.g., simplified versions) may incur extra costs and should be requested before the project begins.
6. Payment Terms
Rendelogy reserves the right to request prepayment before the project starts. If payment is not received by the due date, the project may be put on hold. Standard payment terms for partial and final invoices are 15 days after the invoice date. Accepted currencies are USD, EUR, and HUF. Payment must be made via wire transfer. Late payments may result in the involvement of debt collectors.
7. Copyright
Client’s Copyright: Any materials provided by the Client (e.g., models, assets, music) remain the intellectual property of the Client. The Client guarantees they have the rights to use and share these materials and indemnifies Rendelogy against any related damages.
Rendelogy’s Copyright: All materials created by Rendelogy (e.g., images, animations, models) are the intellectual property of Rendelogy.
Licensing: Upon full payment, the Client receives a limited, non-transferable, royalty-free license to use the final Product for their purposes, without modification. Further licensing for Assets and Work Files may require a separate agreement.
8. Attribution
Rendelogy retains the right of attribution for all Products created. The Client agrees to credit “Rendelogy Visual” as the copyright holder.
9. Publicity
Rendelogy may use the final Products for internal purposes, but will only use them for publicity if the Client agrees. The Client may also use the Products for their publicity, crediting Rendelogy.
10. Confidentiality
Each party will keep all Confidential Information received from the other party secure and will not disclose it to unauthorized persons, except as necessary to perform their obligations.